Shipping policy

Shipping Policy

Effective Date: 17-07-2024

Thank you for shopping with The Velvet Veils. Our Shipping Policy outlines the details of our shipping process.

1. Shipping Methods

We offer the following shipping options:

• Standard Shipping: 3 to 10 days
• Express Shipping: 2 to 5 days

Shipping rates are calculated based on the destination, weight, and size of the package.

2. Processing Time

Orders are processed within 1-2 business days. Orders placed on weekends or holidays will be processed on the next business day.

3. Delivery Time

Estimated delivery times are provided at checkout and are subject to change based on the shipping carrier and destination.

4. Shipping Charges

Shipping charges are calculated at checkout based on the shipping method selected and the delivery address.

5. Tracking Your Order

Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor the status of your shipment.

6. International Shipping

We currently offer international shipping to select countries. International orders may be subject to customs duties and taxes, which are the responsibility of the customer.

7. Issues with Delivery

If you experience any issues with your delivery, such as missing or damaged items, please contact us at care@thevelvetveils.com within 7 days of receipt.

8. Contact Us

For any questions regarding shipping, please contact us at:

Email: Care@thevelvetveils.com
Phone: +91 9115493055